DB LAMKHAZIN NR 12 SYBA MARRAKECH

+212 633-711572

Camel Ride Palm Grove Marrakech

Terms & Conditions

Terms & Conditions

The Rules and Guidelines for Using Our Services

– Understanding Our Terms & Conditions

Clear Guidelines for a Seamless Experience with Excursions in Marrakech

– Introduction

Welcome to Excursions in Marrakech. By using our website and booking our services, you agree to the following Terms & Conditions. These guidelines ensure a smooth and transparent experience for all our valued travelers.

– Booking & Payment

To confirm a reservation, a deposit or full payment may be required, depending on the selected excursion. Payments can be made securely through our website using accepted methods. All transactions are protected by encryption to ensure your financial safety.

– Cancellation & Refund Policy

We understand that plans may change, and we strive to offer fair cancellation policies:

    • Free Cancellations: Bookings canceled within the specified grace period (as mentioned in the excursion details) may be eligible for a full refund.
    • Partial Refunds: Cancellations made beyond the grace period but within a reasonable timeframe may incur a cancellation fee.
    • Non-Refundable Cases: Last-minute cancellations or no-shows may not qualify for a refund.

For assistance with cancellations or refunds, please contact us directly.

– Changes & Modifications

We strive to deliver the itinerary as planned; however, due to unforeseen circumstances (e.g., weather, road conditions, or safety concerns), adjustments may be necessary. If modifications are required, we will notify you in advance and offer suitable alternatives.

– Traveler Responsibilities

To ensure a smooth experience, travelers must adhere to the following:

    • Provide Accurate Information: Ensure that all personal details and booking information are correct.
    • Follow Safety Guidelines: Respect instructions given by guides and follow safety measures during excursions.
    • Respect Local Laws & Culture: Show courtesy and cultural awareness when engaging with locals and visiting attractions.

– Liability & Insurance

While we take every precaution to provide a safe experience, Excursions in Marrakech is not liable for:

    • Personal injury, loss, or damage to belongings during the excursion.
    • Delays or disruptions caused by unforeseen circumstances beyond our control.

We strongly recommend that travelers obtain personal travel insurance covering medical emergencies, cancellations, and lost belongings.

– Third-Party Services

Some excursions involve services provided by third-party partners (e.g., transportation companies, activity providers). While we carefully select our partners, we are not responsible for their operations, policies, or service quality.

– Use of Website

By accessing and using our website, you agree not to:

    • Engage in fraudulent or unauthorized transactions.
    • Copy, distribute, or misuse any content without permission.
    • Attempt to disrupt the website’s functionality.

– Changes to Terms & Conditions

We reserve the right to update these Terms & Conditions as needed. Any modifications will be posted on this page, and continued use of our services implies acceptance of the revised terms.

– Contact Us

If you have any questions or require clarification regarding these Terms & Conditions, please reach out to us at [email]. We are happy to assist you.

By booking with Excursions in Marrakech, you acknowledge and agree to these Terms & Conditions, ensuring a secure and enjoyable experience for all travelers.